01 — Brief
Postcode, fuel, job type, and timing. Photos of the loft hatch or boiler help, but they are not required.
Local quotes. Your choice.
Matching
Get Matched is the front door. You are not buying a boiler from us. You are asking the desk to put your job in front of installers who work your patch, hold the tickets, and will quote against local rates rather than a national pack.
Typical turnaround is 48 hours for a first contact on working days. Breakdowns jump the queue. Complex fabric jobs — solid wall, failed cavities, or a boiler that should not have been a combi — take a survey before anyone talks numbers.
Postcode, fuel, job type, and timing. Photos of the loft hatch or boiler help, but they are not required.
We check the book for that local authority and pass the lead to suitable Gas Safe or insulation crews.
The installer visits or video-surveys, then prices the spec they can actually stand behind.
Accept, wait for a second quote, or walk away. The contract is with the engineer, not a distant call centre.
Every Welsh local authority is on the map. Density is highest in the southern cities and the Valleys, but Mid and North Wales jobs are matched the same way — to people who already drive those roads.